Although the information and recommendations at this Internet site are presented in good faith and believed to be correct, 365oranges.com makes no representations or warranties as to the completeness or accuracy of the information. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will 365oranges.com be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers. 365oranges.com does not warrant the accuracy or timeliness of the materials on this site and has no liability for any errors or omissions in the materials. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of 365oranges.com you agree to be bound by the Terms and Conditions.

» 365oranges.com does not manufacture any product(s)/service(s) that are being sold in the website. 365oranges.com is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. 365oranges.com is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. 365oranges.com is not liable for any product(s)/service(s) that are being sold in the website. At no time shall 365oranges.com hold any right, title or interest over the products nor shall 365oranges.com have any obligations or liabilities in respect of such contract. 365oranges.com is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable, etc. caused by the Seller.

» All prices, unless indicated otherwise are in Indian Rupees.

» 365oranges.com may impose taxes and other charges as applicable by the relevant Government rule on all the services and commodities provided on the site.

» All prices and availability of products are subject to change without prior notice at the sole discretion of 365oranges.com.

» 365oranges.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by 365oranges.com the same shall be credited to your credit card account and duly notified to you by email.

» In a credit card transaction, you must use your own credit card. 365oranges.com will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

» Any request for cancellations of orders once duly placed on the site shall not be entertained.

» In the event that a non-delivery occurs on account of a mistake by you (i.e. incorrect details,etc) 365oranges.com shall not be responsible for any delay in such circumstances out of its control.

» Since flower arrangement, cakes, fruit baskets cooked food are hand made and subject to regional / local taste, there may be a slight variation from the picture shown. Availability of particular flower or other item may also lead to the change of composition of arrangement. However we try our best to deliver the products as per the image.

» If any perishable product of particular brand is not available in the city, a similar best quality product, nearest to the item ordered will be delivered.

» In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. Refund can also be made depending on nature of complaint and any decision to refund and redelivery is sole prerogative of the owner of the website.

» All the courier items are dispatched through Reputed Couriers/Postal Authorities. 365oranges.com will not be responsible for non delivery of items due to above mentioned delivery channels.

» In case of any order delayed due to Late Credit Card Processing or any extraordinary circumstances, it may be delivered at the next available date with a notice to you but without getting your specific confirmation to this effect. Furthermore please note that we deliver all orders between 9 am. to 7pm. and we do not guarantee delivery at a particular time or between a time frame mentioned by any customer in the order. Any request made by any customer will be tried to be implemented but may not be adhered to and we reserve the right to deliver the order anytime between 9 am. - 7 pm.Final time of placing an order to get delivered on next day is 4 p.m. A customer cannot cancel any order or ask for a refund or refuse to pay on the ground of non-delivery within a time frame. We however, do assure delivery on the recorded date.

» 365oranges.com has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, 365oranges.com or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

» Photographs/ Quantities/ sizes specified on the site are indicative in nature and hence there can be slight variations in the delivered item, depending on the availability of the said items.

» The delivered item for the product categories may/ may not be exact replica of the images shown on the website (depending on the availability of the ordered gift item). Hence in such a case the delivered gift item for these product categories (shall be similar/ close-replica to the image shown for the ordered gift item.

» If the shipping address is incorrect and recipient is also un-reachable on phone OR if no one is available to accept the delivery of the perishable item (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

» Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description will be delivered. Also, conformation would be sought from the customer for the same through e-mail before the delivery of the order.

» The perishable commodities displayed on the site and the actual products delivered will be more or less similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity specified in the order will be provided as desired.

» If ordered flowers / cake /sweets / chocolates / vegetable or any other perishable items are not available in the respective city or town, we shall deliver alternate flowers / cake /sweets of desired quality and equal to (or greater than) order value.

» The owner of the site retains the right to refuse any order unconditionally.

Our delivery team/ partners will attempt delivery of the perishable items once. Incase the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked/any other circumstances which is beyond our control, the customer shall still be charged for the order. Being perishable in nature, neither 365oranges.com nor our enabling partner will be able to accept any returns of such items, kindly check all the items throughly at the time of delivery.

In case of floods/ Heavy Rains/ Bandh /any other natural calamities/political instability, we reserve the right to reschedule the delivery for another date.
For perishable and non-perishable items including cakes, sweets,cooked foods and all others respective brand owners will be responsible for the quality of product.Cakes ,sweets ,cooked foods and other perishable items are sourced locally from the reputed stores at the delivery location & are hand delivered. At this moment perishable items are delivered within Kolkata and 10-15 km beyond it.We will not entertain any complaint for perishable products like sweets, cooked food, fresh flowers, cakes etc. after the time of delivery. It may not be possible to deliver certain branded/non branded items / or their delivery might be delayed under circumstances beyond our control such as non-availability of the product or discontinuation by the manufacturer or any other causes which is beyond our control. In such cases, similar product, closest to the description shall be delivered. We would seek customer confirmation for the same through e-mail/phone . However, if there is no response from the customer within 24 hours, it shall be assumed that he/she has agreed to the delivery of the alternate product. Proof of delivery will be the final proof shown in case of any dispute in delivery.

Genunity of information & interest of making payments:

The customer promises that the information provided to 365oranges.com is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred. The customer agrees to defend indemnity & hold 365oranges.com and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them 365oranges.com may modify this agreement from time to time without giving any prior information.
Third Parties

1. This site may contain links to other parties: 365oranges.com makes no warranty or representation regarding any linked site or the materials appearing therein. Such links do not constitute an endorsement by 365oranges.com of any such sites and are provided only as a convenience. 365oranges.com is not responsible for the content or links displayed on such sites.

2. Third party supplied Products/Services: 365oranges.com may offer you products and services provided by third parties. These third party products and services are provided to you only as a matter of convenience and are not under the control of 365oranges.com. 365oranges.com is not responsible or liable for the contents, quality, performance or terms of use of any such third party products or services.

Any links available on this site will enable you to leave 365oranges.com web site. The linked sites are not under the control of 365oranges.com and 365oranges.com is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites.It is up to you to take precautions to ensure that whatever you select for your use is free of viruses, worms, trojan horses and other items of a destructive nature.The links provided to you in 365oranges.com are only as a convenience, and the inclusion of any link does not imply endorsement of the site by 365oranges.com.Additionally, other marks which appear on this site may be marks of third parties that are not affiliated with 365oranges.com. 365oranges.com and its affiliates do not control or endorse the content of third party websites.In no event will 365oranges.com be liable to any party for any direct, indirect, special or other consequential damages for any use of 365oranges.com website, or on any other hyper linked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Copyright Information

Copyright © 365oranges.com. All Rights Reserved. The graphics and content on this site are the copyrighted work of 365oranges.com and contain proprietary trademarks and trade names of the Company. 365oranges.com hereby authorizes copying of documents for non-commercial use or for educational research only. The above copyright notice must appear on every such copy. No right or license is granted under any copyright, patent or trademark of 365oranges.com to any other party.

We value the trust you place in 365oranges.com. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information - We collect personally identifiable information (email address, name, phone number(office and home etc.) from you when you set up a free account with 365oranges.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

2. Use of Demographic and Profile Data - We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We may identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.

Cookies - A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. 365oranges.com places both permanent and temporary cookies in your computer's hard drive. 365oranges.com's cookies do not contain any of your personally identifiable information.

3. Sharing of personal information - We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.365oranges.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

4. Links to Other Sites - Our site links to other websites that may collect personally identifiable information about you. 365oranges.com is not responsible for the privacy practices or the content of those linked websites.

5. Security Precautions - Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, particularly while pacing orders we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6. Choice/Opt-Out - 365oranges.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all 365oranges.com lists and newsletters, please mail us at marketing@skinglobal.com

7. Advertisements on 365oranges.com - Along with standard advertisement mechanism we may also use third-party advertising companies to serve ads when you visit our website. We/they may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Please feel free to write us any queries to marketing@skinglobal.com

Is it safe to order products on 365oranges.com using credit card/debit card?

It is absolutely safe to order with us using your credit/ debit card as we do not store your personal data, except your shipping address and phone number for our reference.

Do you ship outside the India?

No.

Can my shipping address be different than the billing address?

Yes. The merchandise would be delivered at the shipping address only

How long will it take to get my order?

We work hard to make sure that your order reaches to you on time. But in unforeseen situation your product might take a little longer time. For e.g. if the Fashion studio products /apparels are available it can be delivered within 2-5 business days, if the product need to be customize/replication required it might take up to 30 business days, in general all other orders are delivered within 1-3 business days time subject to the availability of that particular product. You can also check the status of your order by going to Track Your Order.

Is Cash on Delivery available?

No COD ( cash on delivery) option is not available at this moment.

Is Perishable items delivered all over India?

No Perishable Items are delivered in Kolkata only.

Although the information and recommendations at this Internet site are presented in good faith and believed to be correct, 365oranges.com makes no representations or warranties as to the completeness or accuracy of the information. Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will 365oranges.com be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers. 365oranges.com does not warrant the accuracy or timeliness of the materials on this site and has no liability for any errors or omissions in the materials. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of 365oranges.com you agree to be bound by the Terms and Conditions.

» All prices, unless indicated otherwise are in Indian Rupees.

» 365oranges.com will impose taxes and other charges as applicable by the relevant Government rule on all the services and commodities provided on the site.

» All prices and availability of products are subject to change without prior notice at the sole discretion of 365oranges.com.

» 365oranges.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by 365oranges.com the same shall be credited to your credit card account and duly notified to you by email.

» In a credit card transaction, you must use your own credit card. 365oranges.com will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

» Any request for cancellations of orders once duly placed on the site shall not be entertained.

» In the event that a non-delivery occurs on account of a mistake by you (i.e. incorrect details,etc) 365oranges.com shall not be responsible for any delay in such circumstances out of its control.

» Since flower arrangement, cakes, fruit baskets cooked food are hand made and subject to regional / local taste, there may be a slight variation from the picture shown. Availability of particular flower or other item may also lead to the change of composition of arrangement. However we try our best to deliver the products as per the image.

» If any perishable product of particular brand is not available in the city, a similar best quality product, nearest to the item ordered will be delivered.

» In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. Refund can also be made depending on nature of complaint and any decision to refund and redelivery is sole prerogative of the owner of the website.

» All the courier items are dispatched through Reputed Couriers/Postal Authorities.

365oranges.com will not be responsible for non delivery of items due to above mentioned delivery channels.

» In case of any order delayed due to Late Credit Card Processing or any extraordinary circumstances, it may be delivered at the next available date with a notice to you but without getting your specific confirmation to this effect. Furthermore please note that we deliver all orders between 9 am. to 6pm. and we do not guarantee delivery at a particular time or between a time frame mentioned by any customer in the order. Any request made by any customer will be tried to be implemented but may not be adhered to and we reserve the right to deliver the order anytime between 9 am. - 6 pm. A customer cannot cancel any order or ask for a refund or refuse to pay on the ground of non-delivery within a time frame. We however, do assure delivery on the recorded date.

» 365oranges.com has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, 365oranges.com or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.

» Photographs/ Quantities/ sizes specified on the site are indicative in nature and hence there can be slight variations in the delivered item, depending on the availability of the said items.

» The delivered item for the product categories may/ may not be exact replica of the images shown on the website (depending on the availability of the ordered gift item). Hence in such a case the delivered gift item for these product categories (shall be similar/ close-replica to the image shown for the ordered gift item.

» If the shipping address is incorrect and recipient is also un-reachable on phone OR if no one is available to accept the delivery of the perishable item (when delivery attempt is made) then in such cases the order will be assumed as executed & no refund will be made.If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

» Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description will be delivered. Also, conformation would be sought from the customer for the same through e-mail before the delivery of the order.

» The perishable commodities displayed on the site and the actual products delivered will be more or less similar and may not be exact replicas as these items are hand-made and can vary. However, in all such cases the quantity specified in the order will be provided as desired.

» If ordered flowers / cake /sweets / chocolates / vegetable or any other perishable items are not available in the respective city or town, we shall deliver alternate flowers / cake /sweets of desired quality and equal to (or greater than) order value.

» The owner of the site retains the right to refuse any order unconditionally.

Our delivery team/ partners will attempt delivery of the perishable items once. Incase the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked/any other circumstances which is beyond our control, the customer shall still be charged for the order. Being perishable in nature, neither 365oranges.com nor our enabling partner will be able to accept any returns of such items.

In case of floods/ Heavy Rains/ Bandh /any other natural calamities/political instability, we reserve the right to reschedule the delivery for another date.
For perishable and non-perishable items including cakes, sweets,cooked foods and all others respective brand owners will be responsible for the quality of product.Cakes ,sweets ,cooked foods and other perishable items are sourced locally from the reputed stores at the delivery location & are hand delivered. At this moment perishable items are delivered within Kolkata and 10-15 km beyond it.We will not entertain any complaint for perishable products like sweets, cooked food, fresh flowers, cakes etc. after the time of delivery. It may not be possible to deliver certain branded/non branded items / or their delivery might be delayed under circumstances beyond our control such as non-availability of the product or discontinuation by the manufacturer or any other causes which is beyond our control. In such cases, similar product, closest to the description shall be delivered. We would seek customer confirmation for the same through e-mail/phone . However, if there is no response from the customer within 24 hours, it shall be assumed that he/she has agreed to the delivery of the alternate product. Proof of delivery will be the final proof shown in case of any dispute in delivery.

Genunity of information & interest of making payments:

The customer promises that the information provided to 365oranges.com is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred. The customer agrees to defend indemnity & hold 365oranges.com and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them 365oranges.com may modify this agreement from time to time without giving any prior information.
Third Parties

1. This site may contain links to other parties: 365oranges.com makes no warranty or representation regarding any linked site or the materials appearing therein. Such links do not constitute an endorsement by 365oranges.com of any such sites and are provided only as a convenience. 365oranges.com is not responsible for the content or links displayed on such sites.

2. Third party supplied Products/Services: 365oranges.com may offer you products and services provided by third parties. These third party products and services are provided to you only as a matter of convenience and are not under the control of 365oranges.com. 365oranges.com is not responsible or liable for the contents, quality, performance or terms of use of any such third party products or services.

Any links available on this site will enable you to leave 365oranges.com web site. The linked sites are not under the control of 365oranges.com and 365oranges.com is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites.It is up to you to take precautions to ensure that whatever you select for your use is free of viruses, worms, trojan horses and other items of a destructive nature.The links provided to you in 365oranges.com are only as a convenience, and the inclusion of any link does not imply endorsement of the site by 365oranges.com.Additionally, other marks which appear on this site may be marks of third parties that are not affiliated with 365oranges.com. 365oranges.com and its affiliates do not control or endorse the content of third party websites.In no event will 365oranges.com be liable to any party for any direct, indirect, special or other consequential damages for any use of 365oranges.com website, or on any other hyper linked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Copyright Information

Copyright © 365oranges.com. All Rights Reserved. The graphics and content on this site are the copyrighted work of 365oranges.com and contain proprietary trademarks and trade names of the Company. 365oranges.com hereby authorizes copying of documents for non-commercial use or for educational research only. The above copyright notice must appear on every such copy. No right or license is granted under any copyright, patent or trademark of 365oranges.com to any other party.

Launched in 2011 by Skin Technologies Private Limited, 365oranges.com is an online shopping platform with the sole mission to provide best shopping deals.

365oranges.com its objective -

Offering products like popular Bengali,Chinese,mughlai cuisine, Sweets , Cakes, Flowers,sauces, Fashion,books and many more……in Kolkata and rest of India*, virtually meant for anybody of any creed and caste.

With shopping on 365oranges.com, our valued customers not only take the products home but they do take a sweet shopping experience with them. Not only mere products, the personalized service and customer care almost compels them to come back again and again. The customers buy the products and we at 365oranges.com win their heart. It’s not just a shopping experience it’s experiencing the bond and sharing happy emotions..
*Rest of India delivery is only applicable to books and some specific apparales.

Returns Policy

Returns

Our policy lasts 30 days for non perishable items only. If 30 days have gone by since your purchase(applicable for non perishable items like books,apparel,sunglass only), unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*For perishable items:
Perishable items can be return only in case of wrong delivery or defective products. Customer must check out the products/items at the time of delivery & he can return the wrong products during the time of delivery only in case of any major defect.
Return request will not be honored at any other time apart from the delivery time only. In case products(wrong delivery/defect) are return back by the customer during the time of delivery online payment of returned product will be transferred in customer’s account/card within 5-12 business days varies upon bank to bank.
Several types of goods/items are exempt from being returned. Perishable goods/items such as food products,sweets,cakes, flowers,grocery,fish & meat, newspapers or magazines cannot be returned
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

*Additional non-returnable items:
Gift cards, Gift Vouchers.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment/gift voucher of the adjusted amount will be issued within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@365oranges.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (not applicable)

We only replace(non perishable) items if they are defective or damaged. , send us an email at shop@365oranges.com and send your item to: Skin Technologies Pvt. Ltd. Bengal Intelligent Park Building A, 3rd Floor Block EP & GP, Sector V, Saltlake Electronics Complex, Kolkata - 700091, West Bengal, India.

Shipping

To return your product, you should mail / send your product to: Skin Technologies Pvt. Ltd. Bengal Intelligent Park Building A, 3rd Floor Block EP & GP, Sector V, Saltlake Electronics Complex, Kolkata - 700091, West Bengal, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

All Items sold on 365oranges.com are generally procured from Indian manufacturers/suppliers authorized by the manufacturer unless specified otherwise.
All deliveries are processed through Delivery Team/Indiapost/Fedex. For local delivery (Kolkata only) Delivery time is approximately 1-3 business days. For national delivery (Rest of India) Delivery time is approximately 3-7 business days.
All other processing charges including Govt duties, rates, taxes, levies (if any) will be borne by the customer.
Business days excludes Public Holidays & Sundays.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability. Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
In the unlikely event that we are not able to ship your order completely within 10 business days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, Once the products are shipped from our location, we will send you the shipper’s reference number (consignment number) through email.
365oranges.com is not liable for any delay in delivery by the postal authorities and only guarantees to hand over the consignment to the postal authorities within reasonable time from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency.
Turn around time : 24 – 48 business hours.

• Pranita

  Aug 26, 2018

  Excellent

• Pallabi

  Apr 29, 2018

  Excellent service...I would recommend everyone to try 365oranges

• Gautam

  Feb 6, 2018

  Excellent

• pcsarkar

  Jan 31, 2018

  Excellent

• Subhash

  Jan 1, 2018

  Excellent

• RUCHIRA

  Dec 25, 2017

  Excellent

• Shiladitya

  Nov 5, 2017

  Excellent

• Shutapa Paul

  Oct 11, 2017

  Good. Thanks.

• RAJNISH ROY CHOWDHURY

  Sep 26, 2017

  Very satisfied with your service. Hope to do use your services in future. Best Wishes/Regards RAJNISH ROY CHOWDHURY

• Aritra

  Jul 16, 2017

  your services were beyond expectations. it was amazing. I would use it again and recommend it to other as well.

• Suchismita Datta

  Jul 10, 2017

  Excellent service, am very very pleased

• Saswati

  Apr 17, 2017

  Highly appreciate your quality and!timely service. looking forward to avail more in future! Best wishes!

• Krishnachura

  Feb 6, 2017

  Excellent service

• krishnachura ghose

  Feb 2, 2017

  Extremely satisfied with your service, looking forward to avail your service in future. Regards

• krishnachura ghose

  Feb 2, 2017

  I highly appreciate your service , thank you team 365oranges for your sincere effort and co-operation . Wish u all the best .

• Anannya Banerjee Majumder

  Dec 4, 2016

  5 - Excellent

• kanchan ghosal

  Nov 23, 2016

  Wonderful service. I rate 5.

• ANINDYA SEN

  Sep 4, 2016

  5-Excellent

• Sudipta Talukdar

  Aug 23, 2016

  Thanks to 365Oranges.com Team. This team is great. Everything delivered nicely. Thanks for all the help.

• dibbendu nath

  Aug 2, 2016

  Excellent

• Sayan Ghosh

  Jun 5, 2016

  Excellent service.

• HARI KRISHNA

  Jun 2, 2016

  Excellent

• Barun Ghosh

  May 13, 2016

  Good Service

• Sudipta Saha

  May 12, 2016

  Your service and the product both were Excellent. Hope to get such wonderful service in future also. A big Thank you!!

• Pradip Roy

  Dec 23, 2015

  Shopping Experience at 365oranges.com

  Excellent customer care. Outstanding service from the whole team. Will order again and again. Will recommend to my friends. Thanks again.

• Sanjay

  Dec 21, 2015

  Shopping Experience at 365oranges.com

  My experience was good with the first order I placed. I liked the email updates tracking the order statuses. Good work!

• Suman Chakraborty

  Oct 11, 2015

  Shopping Experience at 365oranges.com

  Excellent service

• Bholanath Banerjee

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  5-EXCELLENT

• Bipasha Banerjee

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  Hi Team- Thanks for the great assistance always. The rating from my end is 5.

• Suman Chakraborty

  Sep 16, 2015

  General feedback

  Dear Shop manager I am a regular customer of shop 365 oranges and have given various orders and I am very happy to share that all the orders were very nicely delivered and the quality and timing is perfect. wish you all the best and hope to give more orders from your shop in near future.

• naga maheswari

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  5-Excellent

• suman chakraborty

  Sep 16, 2015

  General feedback

  Dear shop manager the food was excellent thanks .

• Vivek Dev Burman

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  excellent

• Bholanath Banerjee

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  Hi, Thanks a lot. My rating is : 5 Excellent.Keep continuing :)

• Manosij Ganguli

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  5 - Excellent!Warm Regards.

• Amitava Ray

  Sep 16, 2015

  Shopping Experience at 365oranges.com

  Thanks for your excellent service. You deserve a rating of 5 positively. Regards.

• RAJNITA GHOSH

  Aug 14, 2015

  Shopping Experience at 365oranges.com

  I had ordered for sweets from two renowned shops in Kolkata. Today is my mother's birthday and I wanted to surprise her with her favourite sweets. I stay in Mumbai so its was not possible for me but 365 Oranges made this possible. they delivered the sweets on time. Lot of appreciation. I would like to continue as bonafide customer of 365 oranges.

• Bipasha Banerjee

  Aug 14, 2015

  Shopping Experience at 365oranges.com

  Excellent

• SUMAN CHAKRABORTY

  Jul 23, 2015

  Shopping Experience at 365oranges.com

  excellent

• Debdas Deb

  Jun 22, 2015

  Shopping Experience at 365oranges.com

  I have ordered food from Bijoligrill for few invitees at my new home last week. Though I have been to the Bijoligrill outlet at Kolkata,Delhi ,Mumbai quiet a few times but the overall online experience through 365oranges.com was amazing . The food was really tasty,the delivery timing was earlier than the schedule even the price seems to be bit cheaper than the restaurant. I will highly recommend it to my all my friends and relatives and I wish all the best for this promising website. Regards Mr.Deb

• Amal Chaudhuri

  Jun 19, 2015

  Shopping Experience at 365oranges.com

  It has been excellent. I am pretty satisfied with my first three dealings with this speciality online outfit. It will be great to get a mail from your end explaining how can I get Shiraz food items on forthcoming "Bhaiphonta" day. Regards. Amal Chaudhuri

• Bipasha Banerjee

  May 3, 2015

  Shopping Experience at 365oranges.com

  Its just fantabulous. I can always rely and 365oranges.com and hence they are my one and only e-shopping partner. The quality and the on time delivery process is awesome. Thanks to the entire team for serving us for the alst couple of years...

• Suman Chakraborty

  Apr 14, 2015

  Customer care / delivery feedback

  The customer care and the delivery man is very nice shop manager also communicate very promptly and they stick to their words regarding time and brand of food you order they will deliver the same. I appreciate this venture and wishing all the best for future. suman chakraborty bk 121 saltlake

• Nagamaheswari

  Feb 27, 2015

  Shopping Experience at 365oranges.com

  Excellent service

• Sourish Kundu

  Dec 28, 2014

  Shopping Experience at 365oranges.com

  I had a very nice and great experience at 365oranges.com.The customer care was very good.I rate 5 out of 5.